Shipping policy

Thank you for shopping with us! We strive to provide you with the best shipping experience possible. Below are the details regarding our shipping policies.

Processing Time

  • All orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods and Rates

  • We offer a variety of shipping options to suit your needs:
    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 2-3 business days
  • Shipping rates are calculated at checkout based on your location and the selected shipping method.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.

Shipping Restrictions

  • We currently ship to locations within the United States. Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses at this time.

International Shipping

  • As of now we do not offer international shipping. Please check back soon, as offering our products to any and everyone is our priority. 

Lost or Stolen Packages

  • If your package is lost or stolen after it has been marked as delivered, please contact us immediately. We will do our best to assist you, but we cannot be responsible for lost or stolen items once they have been shipped.

Changes to Your Order

  • If you need to change or cancel your order, please contact us within 24 hours of placing your order. We cannot guarantee changes or cancellations after this timeframe.

Contact Us

  • If you have any questions or concerns regarding your shipment, please reach out to our customer service team at info@jettiesco.com. We're here to help!

Thank you for choosing JETTIES! We appreciate your business.